Before Your Trip

• Eyewear (sunglasses / glasses) are recommended year-round.
• Waterproof jacket or raincoat, warm clothes, hat and gloves are strongly recommended in winter (although the handrails on the jet boats are heated).

For safety reasons, the use of handheld personal cameras and video cameras are not permitted aboard the jet boats. You may wear action cameras on a headstrap only.

• A minimum height of 1 metre applies. Shotover Jet reserves the right to extend the minimum height to 1.2 metres in certain river conditions, to ensure passenger safety.

• Children under 5 years old who meet the minimum height limit are free with a fare paying adult, but a ticket still needs to be issued.

• Child fares apply to children aged 5 - 15.

• All children (0-10) must travel with a fare paying adult aged 16 years and older. 

• Unfortunately if you are pregnant we do not recommend that you ride on the jet boat.

Self-drive 

We are located on Gorge Road at 3 Arthurs Point (approximately a 10 minute drive from Queenstown).

Please check in at the river base at least 30 minutes before the trip time.

If you need advice on getting to us, please call or email us for help! 

Shuttle Service

Our complimentary shuttle operates for our 10am, 11am, 12pm, 2pm & 3pm jet boat departures.

Customers must check-in at our desk inside the Station Building in Queenstown 45 minutes prior to the trip time.

The Station Building is located on the Corner of Camp & Shotover Streets, Queenstown.

Drive up Shotover Street (with Lake Wakatipu behind you) and onto Gorge Road. Travel along Gorge Road towards Arthurs Point and Coronet Peak. Carry on until you come to a large one lane bridge, ‘Edith Cavell Bridge’, cross this and the Shotover Jet entry is immediately on your left after you’ve crossed.

Facilities

• Free wifi
• Toilets
• Baby change area
• Disabled parking and access
• Plenty of outdoor seating/space to watch the jet boats or enjoy the stunning surrounds
• Retail shop
• Video and photography service