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Before Your Trip

Everything you need to know before your visit

What to bring

  • Eyewear (sunglasses / glasses) are recommended year round.
  • Warm clothes, jacket, hat and gloves are strongly recommended in winter (although the hand rails on the jet boats are heated).

For safety reasons, the use of handheld personal cameras and video cameras are not permitted aboard the jet boats.

bring sunnies

Restrictions

Height, age, and medical info

  • A minimum height of 1 metre applies. Shotover Jet reserves the right to extend the minimum height to 1.2 metres in certain river conditions, to ensure passenger safety.

  • Children under 5 years old who meet the minimum height limit are free with a fare paying adult, but a ticket still needs to be issued.

  • Child fares apply to children aged 5 - 15.

  • All children (0-10) must travel with a fare paying adult aged 16 years and older.

  • Unfortunately if you are pregnant we do not recommend that you ride on the jet boat.

  • Please speak with one of our team if you  have any medical conditions including back or neck problems and they will assess your suitability.

  • If for any reason, medical or otherwise, you are unable to get into and out of the jet boat without assistance, you are required to have two support people who are able to get you in and out and they must also be booked on your trip.

  • We don’t have a weight limit but you must be able to fit into one of our life jackets to ride and you must be able to get into and out of the jet boat per above. We do have larger sizes available.

Transport Options

Self-drive or Shuttle

Shuttle Service 

Our shuttle service is currently operating for the 1:00pm departure only.  Customers must be inside the Station at 12:15pm or earlier for pick up. 

If you need advice on getting to us, please call or email us for help! 

Self-drive 

We are located on Gorge Road at 3 Arthurs Point (approximately a 10 minute drive from Queenstown).

Please check in at the river base at least 30 minutes before the trip time.

Getting Here

How to get to Shotover Jet

Drive up Shotover Street (with Lake Wakatipu behind you) and onto Gorge Road. Travel along Gorge Road towards Arthurs Point and Coronet Peak. Carry on until you come to a large one lane bridge, ‘Edith Cavell Bridge’, cross this and the Shotover Jet entry is immediately on your left after you’ve crossed.

shotover map

OPERATING TIMES

& weather conditions

Shotover Jet operates Friday to Monday (weather and river conditions permitting).

What's here?

Our Facitilities & Spectator options

Facilities

  • Free wifi
  • Toilets
  • Baby change area
  • Disabled parking and access
  • Plenty of outdoor seating/space to watch the jet boats or enjoy the stunning surrounds
  • Retail shop
  • Video and photography service

Specatators

Anyone is welcome to visit our river base and watch the jet boats. 

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