Before Your Trip
Everything you need to know before your visit
What to bring
- Eyewear (sunglasses / glasses) are recommended year-round.
- Waterproof jacket or raincoat, warm clothes, hat and gloves are strongly recommended in winter (although the handrails on the jet boats are heated).
For safety reasons, the use of handheld personal cameras and video cameras are not permitted aboard the jet boats. You may wear action cameras on a headstrap only.
Height, age, and medical info
A minimum height of 1 metre applies. Shotover Jet reserves the right to extend the minimum height to 1.2 metres in certain river conditions, to ensure passenger safety.
Children under 5 years old who meet the minimum height limit are free with a fare paying adult, but a ticket still needs to be issued.
Child fares apply to children aged 5 - 15.
All children (0-10) must travel with a fare paying adult aged 16 years and older.
Unfortunately if you are pregnant we do not recommend that you ride on the jet boat.
Please speak with one of our team if you have any medical conditions including back or neck problems and they will assess your suitability.
If for any reason, medical or otherwise, you are unable to get into and out of the jet boat without assistance, you are required to have two support people who are able to get you in and out and they must also be booked on your trip.
We don’t have a weight limit but you must be able to fit into one of our life jackets to ride and you must be able to get into and out of the jet boat per above. We do have larger sizes available.
Self-drive or Shuttle
We are located on Gorge Road at 3 Arthurs Point (approximately a 10 minute drive from Queenstown).
Please check in at the river base at least 30 minutes before the trip time.
If you need advice on getting to us, please call or email us for help!
Our complimentary shuttle operates for our 10am, 11am, 12pm, 2pm & 3pm jet boat departures.
Customers must check-in at our desk inside the Station Building in Queenstown 45 minutes prior to the trip time.
The Station Building is located on the Corner of Camp & Shotover Streets, Queenstown.
How to get to Shotover Jet
Drive up Shotover Street (with Lake Wakatipu behind you) and onto Gorge Road. Travel along Gorge Road towards Arthurs Point and Coronet Peak. Carry on until you come to a large one lane bridge, ‘Edith Cavell Bridge’, cross this and the Shotover Jet entry is immediately on your left after you’ve crossed.
& weather conditions
Shotover Jet operates 7 Days (weather and river conditions permitting).
Our office is open 9am until 5pm. Our Shotover Jet Boat trips run every hour from 10am until 4pm.
Our Facilities & Spectator options
- Free wifi
- Baby change area
- Disabled parking and access
- Plenty of outdoor seating/space to watch the jet boats or enjoy the stunning surrounds
- Retail shop
- Video and photography service
Anyone is welcome to visit our river base and watch the jet boats.